First Name: Last Name:
Appointment Date:
Was this your first visit to Via Salon? Yes No
Was the front desk staff polite, knowledgeable and prompt during your call? Yes Somewhat No
Were you greeted promptly? Yes No
What service did you receive? Hair Cut or Style Hair Coloring Make-Up Bridal Manicure Pedicure
Please specify services rendered and Stylist and/or Spa Technician:
Were the salon staff members friendly and helpful during your visit? Yes Somewhat No
Did the salon appear clean and neat during your visit? Excellent Good Fair Poor
Did your stylist educate you on the products used during your visit? Yes Somewhat No
What would you rate your Stylist and/or Spa Technician? Excellent Good Fair Poor
How would you rate your overall salon experience with us? Excellent Good Fair Poor
Please feel free to list any additional information, or elaborate further on any of the above questions.
We truly appreciate your honest feedback. We are always striving for ways to help improve our guests experience. Feel free to contact us at any time with any questions or concerns you may have.